Customer Relations Associate - Entry Level

Norfolk, VA
Full Time
Entry Level

We’re looking for a friendly, outgoing, and motivated individual to join our team as a Customer Relations Associate. This entry‑level role is perfect if you want to build experience in customer service, client relations, event marketing, and promotions — all while gaining hands‑on exposure and working with dynamic teams. No experience is required; full paid training is provided, along with opportunities for growth, rewards, and career advancement.


What You’ll Do

  • Welcome and engage customers, clients, and event attendees with a warm, professional approach

  • Listen to customer needs, offer relevant services or programs, and qualify leads when appropriate

  • Help promote events, campaigns, and services — both in person and through outreach efforts

  • Support outreach, fundraising events, and promotional campaigns to help expand client base and community engagement

  • Provide high‑quality customer support and client care, maintaining a positive, helpful presence

  • Assist senior staff with marketing, event coordination, client follow-ups, and administrative tasks


Who We’re Looking For

Ideal candidates are:

  • Outgoing, personable, and comfortable interacting with people from all walks of life

  • Strong communicators with excellent people skills and a friendly, positive attitude

  • Motivated, dependable, and eager to learn — even with no prior experience

  • Team players who can also work independently when needed

  • Comfortable working in a fast‑paced, dynamic, event‑driven, or outreach‑based environment

  • Enthusiastic about connecting with people, supporting clients, and contributing to meaningful campaigns

Experience in retail, hospitality, customer service, or similar customer-facing roles is a plus, but not required — we provide full training and mentorship.


What We Offer

  • Paid training to build your skills and confidence

  • Experience in customer relations, event marketing, promotions, and outreach

  • Incentives, bonuses, and rewards for strong performance

  • Opportunity to work on real campaigns, events, and client projects

  • A friendly, supportive, mission‑driven environment that values growth, communication, and teamwork

  • Path for career growth — entry‑level today, potential for advancement through leadership and client-facing roles


Why This Role Is a Great Fit for You

If you are ready to start a career in customer relations, client care, or event marketing — and want to grow while making real connections — this opportunity lets you get your foot in the door. You’ll gain valuable skills, support exciting events/campaigns, and work with a team that values personality, hard work, and growth.

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