Client Service Representative – Entry Level

Virginia Beach, VA
Full Time
Entry Level

We are seeking an Entry Level Client Service Representative to support client communication, customer service tasks, and day-to-day outreach activities. This role is suitable for individuals looking to begin a career in client relations, customer support, or sales support. No previous experience is required, as full training is provided.

Position Overview

The Client Service Representative serves as a primary contact for customers and supports the team by providing accurate information, maintaining client relationships, and contributing to ongoing business initiatives. The role includes structured training, mentorship, and opportunities for long-term growth.

Key Responsibilities

  • Serve as a point of contact for clients and customers

  • Build and maintain professional client relationships

  • Communicate product and service information clearly and confidently

  • Assist with outreach efforts, promotional activities, and basic marketing tasks

  • Collaborate with team members to achieve daily and weekly objectives

  • Document client interactions and share updates with management

  • Represent the company professionally during all customer interactions

Training Provided

  • Basics of account management

  • Customer service and communication techniques

  • Introductory sales and outreach skills

  • Product and service knowledge

  • Problem-solving and relationship-building strategies

  • Team collaboration and leadership fundamentals

Qualifications

  • Must be 18 years or older

  • High school diploma or equivalent

  • Reliable transportation

  • Positive, professional, and coachable attitude

  • Strong communication and interpersonal skills

  • Self-motivated with a strong work ethic

  • Able to work independently and within a team

What We Offer

  • Fully paid training with ongoing mentorship

  • Opportunities for advancement and career development

  • Supportive, collaborative team environment

  • Performance-based bonuses and incentives

  • Team-building activities and workplace events

  • Practical experience in account management, customer service, and sales support

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